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Privacy Policy

At Jen Headspa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any other details you provide when scheduling an appointment, contacting us, or making a purchase.
  • Usage Data: Information about how you use our website, including IP addresses, browser types, pages visited, and timestamps.
  • Payment Information: Credit card or other payment details, processed securely via our payment processor.

     

  1. How We Use Your Information

Your information may be used for the following purposes:

  • To process your appointments and provide our services.
  • To communicate with you regarding services, promotions, and news.
  • To improve our website and services based on user feedback and usage data.
  • To process payments and prevent fraud.

     

  1. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. This includes encryption, secure payment gateways, and regular security audits.

  1. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers (e.g., payment processors) to facilitate services.
  • To comply with legal obligations or in response to valid legal requests (e.g., subpoenas).

     

  1. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of receiving marketing communications from us.
  • Request that we do not share your information with third parties (except where required by law).

If you would like to exercise any of these rights, please contact us at [Insert contact email].

  1. Cookies

Our website may use cookies to enhance your browsing experience. These cookies allow us to remember your preferences, improve website functionality, and analyze website traffic. You can control cookie settings through your browser.

 

Terms of Service

These Terms of Service govern your use of the services provided by Jen Headspa. By using our services, you agree to these terms.

  1. Services Provided

We offer professional eyebrow microblading and permanent makeup services. All appointments are subject to availability and must be booked through our designated booking system.

  1. Appointments and Cancellations
  • Booking: Appointments must be scheduled in advance. We reserve the right to decline appointments at our discretion. 
  • Cancellations: Cancellations must be made at least 24 hours in advance to avoid a cancellation fee. Late cancellations or no-shows may result in a fee or the loss of the ability to schedule future appointments.

  1. Payment

Payments for services are due at the time of booking or completion of the service, depending on our specific terms. We accept various payment methods, including credit/debit cards and cash.

  1. Health and Safety

It is your responsibility to inform us of any allergies, health conditions, or medical treatments that could affect the outcome of your treatment. We are not liable for any adverse reactions or outcomes from treatments.

  1. Liability

Jen Headspa is not liable for any damages or losses arising from your use of our services, except as required by law. We take all reasonable steps to ensure the quality of our services, but results may vary from person to person.

  1. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website.

  1. Governing Law

These terms shall be governed by the laws of the state in which Jen Headspa operates.